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Germany

Account Manager – EU
Business Apply For This Job

About The Position

UVeye’s rapidly growing EU Strategic account team is looking for a talented individual to fill a key role as a Performance Manager with a focus on delivering exceptional customer service. This role will require travel to clients within Germany.

Responsibilities:

  • Participate in all aspects of the client life cycle – implementation, training, coaching and client experience/satisfaction.
  • Build great, long term customer relationships & loyalty.
  • Work closely with our customers, to help them achieve high results from our systems.
  • Collaborate with product, sales and marketing teams to ensure that UVeye’s enrolment goals are met.
  • Provide first in hand feedback from customers back to product teams.
  • Drive the process of program/project management, monthly business reviews and check in points with key clients.
  • Develop relationships with key management stakeholders at each client location.
  • Take part in providing in-depth technical pre- and post-sales support to customers.

 

Requirements

  • 3+ years of experience as an Account Manager or a similar role (Customer Facing) from the Aftermarket Automotive industry.
  • Experience working with multiple teams in a matrix environment.
  • Comfortable working with multiple internal teams, from individual contributors to senior executives, as well as building/maintaining relationships with clients, partners, etc.
  • Strong technical skills. 
  • Excellent spoken and written communication, interpersonal, relationship-building skills.
  • Ability to work both independently and with a team.
  • People’s person with a “can do” attitude.
  • Willingness to travel within Germany.
  • Computer Science or Engineering Bachelor’s degree – Advantage. 

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Tel Aviv Office

Algorithms Team Leader
R&D Apply For This Job

About The Position

UVeye is proud to be a pioneer technology company that aims to set the global standard of automatic inspection for the Automotive market. 

We are looking for a strong Algorithms Team Leader with proven capabilities to lead the development of new products from concept to production. 

In this role, you will be working with a highly talented team to drive UVeye’s inspection portfolio, while leading a diverse algorithm solution of Computer Vision and Machine and Deep Learning.

 

 Responsibilities:

  • Definition of Machine/Deep Learning problems & solutions considered key value for the Automotive users (e.g., Used Car Managers, Service Advisors, Fleet Managers, etc).
  • Design and develop novel robust and efficient Machine Learning/ Computer vision and Deep Learning algorithms.
  • Combine the proper algorithm method to the problem – computer vision & Machine/Deep Learning respectively.
  • Evaluate and benchmark different algorithms on unique proprietary datasets.
  • Collaborate with team members to define future technology and features.

Requirements

  • 5+ years of industry experience in the development and productization of Machine Learning/ Computer vision and Deep Learning algorithms.
  • 3+ years of experience working on major Vision problems in the fields of Detection, Classification, and Segmentation.
  • Hands-on research and industry experience in Deep Learning with an emphasis on data management and utilization.
  • Experience in managing different algorithm team members such as ML & CV developers
  • Experience with Major Deep Learning Frameworks (such as PyTorch, TensorFlow, etc.).
  • Comfortable in the unexplored territory (deep understanding of the model technologies and what needs to be changed to suit to UVeye’s needs).
  • Experience in the fields of: Semi-supervised learning/ Unsupervised learning/ Active learning/ Reinforcement learning/ Radiance fields/ Tracking / Identification / Image Retrieval / Anomaly Detection / Pose Estimation / OCR – Advantage
  • Good communication skills with a can-do mindset.
  • Agility and multitasking, Independent and self-motivated.
  • Good time management, task prioritization skills, and accountability.
  • Excellent English.

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Application Engineer – Student
Product Apply For This Job

About The Position

UVeye is looking for an Application Engineer Student to lead multi-disciplinary R&D SW & HW activities from technical spec definition to general availability readiness.


Responsibilities

  • Become an expert on UVeye multi-disciplinary inspection systems
  • Work with R&D disciplines (HW & SW) to define & develop new capabilities that meets customer needs & expectations
  • Work with ALG teams in developing complex computer vision algorithms (classic & machine learning) for both stereo imaging and anomaly detection
  • Work with Customer Support & Engineering teams to transfer new products and processes from R&D to general availability readiness
  • Own & Lead both Alpha & Beta activities of new products and features in customer sites, either from onsite and in remote
  • Leading R&D matrix work in Agile methodology to help achieve product roadmap on time and in quality


Requirements

  • B.Sc. student in the field of Electronics/Mechanical/Biomedical engineering with at least 1.5 years until graduation (>80 grade)
  • Availability to work at least 3 days per week
  • Good system understanding and technical knowledge
  • Good Interpersonal & communication skills
  • Excellent English and Hebrew
  • Leadership and execution capabilities along with problem solving attitude 
  • Visa to USA and willingness to travel abroad (on summer vacations) – an advantage
  • Knowledge in Python for data analysis – an advantage
  • Knowledge in Linux – an advantage


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Bookkeeper
Finance Apply For This Job

About The Position

UVeye is looking for a bookkeeper to join our growing Finance team. As part of the team, you will be responsible for the day-to-day bookkeeping of the company and the company’s subsidiary in UK, collection from clients, and work closely with cross functional teams in the company.


Responsibilities:

  • Manage the day-to-day bookkeeping of the UK subsidiary, maintaining the books up to balance.
  • AR management including – communication with customers, invoicing, and collection.
  • AP balances including processing vendor invoices, maintaining approval flow and payments.
  • Reconcile bank and credit card accounts, vendors, customers, and intercompany balances.
  • Financial reporting to social security, tax authorities, VAT, Israel authorities 856, 126 etc.
  • Maintain the Fixed Assets ledger.
  • Process travel & expenses reports and maintain approval flow.
  • Assist the corporate controller with month-end procedures and with external auditors for annual audits.
  • Maintain a high degree of service and confidentiality.

Requirements

  • 2 years of experience as a bookkeeper in a global high-tech company / startup
  • Certified bookkeeper (type 3)
  • Experience with Priority
  • High level of English proficiency (oral and written)
  • High level of proficiency with Microsoft Excel
  • Ability to prioritize duties effectively, meet deadlines, and cooperate with other team
  • members to accomplish tasks.
  • Ability to work and solve issues with an independent, pro-active, and hands-on approach

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Data Analyst – ML team
R&D Apply For This Job

About The Position

UVEye is looking to hire a data analyst to join our forming data team. You will manage our master data set, develop reports, work closely with our data scientists and troubleshoot data issues. To do well in this role, you need a very fine eye for detail, proven experience as a data analyst, and deep understanding of the popular data analysis tools and databases.


Responsibilities:

  • Managing master data, including creation, updates, and deletion.
  • Managing users and user roles.
  • Commissioning and decommissioning of data sets, and supporting initiatives for data integrity and normalization.
  • Providing technical expertise in data storage structures, data mining, and data cleansing.
  • Processing confidential data and information according to guidelines.
  • Managing and designing the reporting environment – including data sources, security and metadata, and troubleshooting as needed
  • Supporting the data warehouse in identifying and revising reporting requirements.
  • Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems.
  • Provide quality assurance of imported data, working with quality assurance analysts if necessary.
  • Evaluating changes and updates to source production systems.

  • Training end-users on new reports and dashboards.


Requirements

  • B.Sc. in computer science / Industrial engineering
  • Over 3 years of experience as a data analyst and managing large-scale databases.
  • Experience analyzing existing tools and databases and providing software solution recommendations. Python – must
  • Demonstrated experience in handling large data sets and relational databases (MongoDB – advantage)
  • Ability to work with stakeholders to assess potential risks.
  • Ability to translate business requirements into non-technical, lay terms.
  • Understanding of addressing and metadata standards.
  • High-level written and verbal communication skills.

Apply for this position

Data Tagging
R&D Apply For This Job

About The Position

אנו ב-UVeye מחפשים אנשים מוכשרים אשר מעוניינים בדריסת רגל לתחום ההיי-טק ואשר יצטרפו לצוות ה- Data Tagging שלנו.


 מה אנחנו עושים?

ב-UVeye אנו מפתחים מערכות משולבות תוכנה, חומרה ואלגוריתמיקה לסריקת רכבים עבור השוק הבטחוני (זיהוי איומים ברכב) והשוק האזרחי (זיהוי תקלות ופגמים ברכב באופן אוטומטי).

אנחנו יושבים בתל אביב, במשרדים מדהימים ובמרחק הליכה מתחנת רכבת השלום.

התפקיד יתאים מאוד לבעלי/בעלות אוריינטציה טכנית, המחפשים משרה מלאה לשנה אחת לפחות.

 

מה כולל התפקיד:

תיוג וסימון של דאטה שנאסף באמצעות המערכות שפיתחנו

ניתוח המידע ותמיכה בצוות אלגוריתמים של Machine Learning

ניהול משימות ועבודה מול צוותי מתייגים בארץ ובעולם

 

היכולות שנרצה לתפקיד:

אנגלית ברמה גבוהה(כחברה גלובלית, חלק נרחב מההתנהלות היא בשפה האנגלית)

שליטה מלאה באופיס – חובה

אוריינטציה טכנית והבנה טובה במחשבים

ראש גדול ויכולת ירידה לפרטים

עצמאות וניסיון בעבודת צוות

הכרות עם עולם הרכב/תוכנות עיצוב- יתרון


מייל לשליחת קורות חיים – uveye.datatag@applynow.io


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Mechanical Engineer
R&D Apply For This Job

About The Position

Uveye is looking for a Mechanical Engineer to join our R&D Department.


Responsibilities:

  • Plan and create mechanical designs for new products
  • Develop testing processes and perform testing and validation of new designs
  • Generate working prototypes for beta testing and customer demonstration
  • Create and review technical drawings, plans, and specifications
  • Collaborate with multi-disciplinary engineering teams
  •  work with vendors and contractors
  • Create assembly, installation and maintenance procedures 
  • Ensure project timeline is met and project stays within budget


Requirements

  • Bachelor’s degree in mechanical engineering
  • 2-5 years of relevant experience from Companies with multidisciplinary systems
  • Proven experience in designing mechanical systems and products
  • Excellent math skills: ability to apply advanced mathematical principles to solve problems
  • Experience using SolidWorks software
  • Ability to write installation and maintenance procedures 
  • Willingness to travel to customer sites worldwide
  • Driver license – Must
  • Experience working in startup companies – Advantage
  • USA visa – Advantage


Apply for this position

NPI lead
Operations Apply For This Job

About The Position

We are looking for an NPI lead who will be responsible for transitioning new products from early-stage of development to production, and all the way to field deployment. You will work with cross-functional teams ranging from HW designers, systems engineers, marketing, operations and vendor teams, participate and contribute to the complete product life cycle flow starting from requirements, development, through prototype build, testing, until hand over to the production vendors and field installation.


Responsibilities: 

  • Lead and execute the NPI process within the operations group.
  • Define NPI methodologies, interfaces, and process within Operations to ensure smooth product introduction
  • Set an overall Operational NPI plan, Set Ops KPI’s, Track and follow project progress, manage risk and report accordingly.
  • Define and track DFX guidelines implementation in the product phases
  • Overall accountability of production data integrity including: BOM, production documentation, jigs and tools, product regulation.
  • Establishing and documenting process specifications that ensure manufacturing operations will meet product capability and quality expectations.
  • Introduce new products to our assembly vendors. Assume technical responsibility for transferring the knowledge and know-how to the assembly vendors.
  • Analyze and recommend improvements to all production processes and methods to facilitate cost reduction and quality improvement through engineering change requests

Requirements

  • BSc degree in Electrical engineering or Mechanical Engineering – Mandatory.
  • At least 2 years in manufacturing or manufacturing engineering including NPI experience
  • Proven experience in leading NPI activities and product transfer to production in multidisciplinary companies
  • Project management capabilities, proven direct and matrix managerial skills – Mandatory
  • Proven track record of successfully leading, developing, and mentoring highly educated, skilled engineers in a global environment
  • Knowledge and experience in understanding electrical schematics
  • Proven leadership skills with strong written and verbal communication skills to work internally and externally at all levels of an organization
  • High level of presentation skills

Apply for this position

Planner
Operations Apply For This Job

About The Position

UVeye is looking for a planner and Project Manager to join our Operations group


Responsibilities:

  • Direct responsibility for UVeye’s system level planning, demand vs. supply, on a monthly, quarterly, and annually basis. 
  • Plan production material for product that are not fully transitioned to Turn Key vendors
  • Own the delivery reports on On Time delivery KPI’s
  • Manage and track Inventory globally
  • Work closely with R&D to successfully plan introduction of new components and products
  • Project management of different operational projects

Requirements

  • 5+ years of experience as a Planner or Material Manager in a multidisciplinary (HW/SW) company – Must
  • Bachelor degree in Industrial Engineering or Logistics
  • Planning experience from a Start-up company – Big advantage
  • Knowledge and experience using Priority
  • Excellent verbal and written communication skills – English and Hebrew.
  • Exceptional organizational and time-management skills.
  • Excellent Interpersonal and ability to work well as part of a team
  • Eager take initiative, own tasks, and be flexible regarding changing priorities.
  • Independent, fierce delivery and commitment.

Apply for this position

Quality Control Inspector
Operations Apply For This Job

About The Position

UVeye is looking for a Senior Quality Control Inspector to join our Operations team and work with our sub-contractors to perform incoming acceptance tests for mechanical parts and cabling.


Responsibilities

  • Quality control in the process of serial production, analysis and control.
  • Perform incoming acceptance tests for mechanical parts and cabling, and compare to the requirements of technical specifications and / or drawing according to quality policy.
  • Perform inspection reports, and document the findings.
  • Perform non-compliance reports / handling deviations.

Requirements

  • 2+ years of relevant experience of QC and incoming acceptance – must
  • Experience reading and understanding test documents and technical specifications in the processes of manufacturing mechanical and cable drawings – A must
  • Familiarity with basic measurement tools – A must
  • Knowledge in manufacturing processes, hardware , mechanics in accordance with ISO and AS9100 standards – Advantage
  • Familiarity and knowledge in ipc620, standard – Advantage
  • Mechanical/ electrical Technician/ Practical Engineer – Advantage
  • Good English – verbal and in writing
  • Team player with strong communication skills, problem solving and clear thinker

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Senior Computer Vision Algorithm Engineer
R&D Apply For This Job

About The Position

UVeye is looking for a Senior Computer Vision Algorithms Engineer. As a Senior Computer Vision Algorithms Engineer you will lead the development and implementation of new Computer Vision and Machine Learning technologies. 

Responsibilities:

  • Lead the development and implementation of complex Computer Vision algorithms for automatic vehicle inspection systems.
  • Create proof of concept for new products and technology.
  • Mentor and advise team members in various tasks.
  • Collaborate with team members to define future technology and features.
  • Collaborate with different R&D and product departments to ensure the development of the optimal solution for UVeye requirements.

Requirements

  • At least 5 years of experience with Computer Vision/Image Processing/Machine Learning algorithms and frameworks.
  • Experience with leading a complex computer vision algorithm project.
  • Relevant M.Sc degree from a known university. PhD -Advantage.
  • Experience mentoring other algorithm engineers. 
  • Solid Python coding skills.
  • Deep understanding of basic computer vision theory in 3 or more of the following fields: Multiview geometry and 3D reconstruction /Camera calibration /Structure from motion /3D and 2D image registration /Anomaly detection /Classification /Detection /Tracking /Segmentation /Basic Image processing – edge detection, gradient images, laplacian images, corner detection, morphological operations, image filtering, image warping.
  • C++ coding skills – Advantage.
  • Experience with OpenCV– Advantage.
  • Experience with Deep Learning Frameworks (such as PyTorch, TensorFlow, etc.) – Advantage.
  • Good communication skills, organized, independent and self-motivated.
  • Excellent English.

Apply for this position

United States

BI Analyst
Business Apply For This Job

About The Position

What are we about?

 

UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..

 

Our people are the engine that runs this company.

 

At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities. 

 

We are looking for an experienced Business Intelligence Analyst to join the US Team in the Teaneck, NJ office. The Business Intelligence Analyst is responsible for helping businesses leverage data and identify opportunities for improvement, spot trends, as well as recognize potential issues and offer solutions. Their work is aimed towards improving efficiency, increasing productivity, and driving profits for the business.


Here’s what you’ll be doing: 


  • Create reports for internal teams and/or external clients
  • Collaborate with team members to collect and analyze data
  • Work with executives and other business leaders to identify opportunities for improvement
  • Use graphs, infographics and other methods to visualize data
  • Establish KPIs to measure the effectiveness 
  • Structure automation, scripts and tools sets to find usable information
  • Create presentations and reports based on recommendations and findings

Requirements

What we’re looking for:


  • Minimum 2 years as a BI or Data Analyst
  • Proficiency in statistics and statistical packages like Excel, SPSS, SAS to be used for data set analyzing
  • Adept at using data processing platforms like Hadoop and Apache Spark
  • Knowledge of data visualization software like Tableau, Qlik
  • Experience in handling reporting packages like Business Objects, programming (Javascript, XML, or ETL frameworks), databases
  • Team player with problem solving skills
  • Service Oriented
  • Scripting capabilities
  • Skills to help collect, measure, organize and analyze data 
  • Excel and Statistics capabilities
  • Adept at queries, writing reports, and making presentations



Bonus if you have:


  • Experience working in a start up environment
  • Knowledge of programming languages like SQL, Oracle, R, MATLAB, and Python
  • Technical proficiency regarding database design development, data models, techniques for data mining, and segmentation.
  • Knowledge of how to create and apply the most accurate algorithms to datasets in order to find solutions 


 

Check out our Life at UVeye page to learn more about the employee experience.

 

UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this position

Customer Support Manager
Product Apply For This Job

About The Position

What are we about?

 

UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..

 

Our people are the engine that runs this company

 

At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities.

 

We are looking for a motivated and experienced Customer Support Manager to lead, recruit & train our customer support department. The customer support manager will be responsible for driving superior customer support to our customer by managing the day to day support team to achieve full SLA compliance. In addition you are expected to lead a continuous improvement policies, procedures to excel service. The ideal candidate will have proven experience working in a customer support position, excellent leadership and interpersonal skills, strong communication skills, and be a role model and mentor to staff.


Here’s what you’ll be doing: 



  • Recruit & train our customer support department.
  • Managing the customer support department’s day-to-day functions.
  • Responding to escalated customer support issues.
  • Implementing customer support processes to enhance customer satisfaction.
  • Formulating and revising customer support policies and promote their implementation.
  • Informing the team of all new information related to products, procedures, and trends.
  • Assessing support statistics and preparing detailed reports on the findings.
  • Overseeing and evaluating the team’s ongoing training efforts.
  • Delivering performance evaluations and following the disciplinary process according to company policy.
  • Managing the budget of the customer support department.
  • Traveling to customer site >30%, replacing HW modules and validating system functioning as in specification.

Requirements

What we’re looking for : 


  • Minimum 4 years of experience in a Customer Support Managerial role.
  • Previous experience in a Customer Support Specialist Role, preferably within a similiar enviorment of field support and multidisplinary systems of hardware and software.
  • Experience working with multiple teams in a matrix environment.
  • Strong interpersonal communication skills and ability to achieve goals and deadlines.
  • A desire to work in a rapidly evolving start-up environment.
  • Excellent spoken and written communication, interpersonal, relationship-building skills.
  • Willingness to travel at least 30% of the year.
  • Business, Computer Science or Engineering Bachelor’s degree.


Bonus if you have:


  • Experience in stereoscopic calibration 
  • Certification in Linux


Check out our Life at UVeye page to learn more about the employee experience.

 

UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this position

Field Service Engineer – OH
Operations Apply For This Job

About The Position

What are we about?


UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company.


At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities. 

We are looking for two experienced Field Service Engineers to join the US Operations Team in greater Ohio Area. As Field service engineer you will be working on-site, for deployments, routine maintenance, conducting site visits, monitoring schedules, designing customer site layouts, evaluating environmental impact, mitigating risk and ensuring compliance. running field operations, analyzing data, overseeing equipment maintenance, job planning, troubleshooting, and supporting overall project objectives. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, and diagnosing problems.


Here’s what you’ll be doing: 



  • New System Installation
  • Scheduling tasks at each job site 
  • Troubleshooting issues 
  • Performing emergency services 
  • Writing detailed technical reports 
  • Training others to use equipment 
  • Ensuring proper adherence to safety requirements in facilities
  • Designing Sites Layouts (CAD)
  • Performing maintenance work on schedule

Requirements

What we’re looking for : 


  • Minimum 4 years of experience as a Field Engineer / Field Technician or similar position, installation and deployment of a multidisciplinary product (Hardware & Software).
  • Experience with hands-on type of work (civil works, network and electrical wiring, mechanical assemblies).
  • Ability to write installation and maintenance procedures.
  • Basic knowledge with Linux based systems.
  • Basic networking knowledge.
  • Must be willing to travel up to 70% of the time.
  • Ability to work in a fast-changing environment.
  • Good verbal communication and interpersonal skills.
  • Required previous experience working with Autocad / Autodesk software (Both generate and reading drawings)
  • Must have a valid drivers license.


Bonus if you have:


  • Experience working in startup companies
  • Certified electrician diploma
  • Degree in Mechanical Engineering
  • Previous experience in product demonstration and training
  • Experience with CAD software
  • Experience in automotive industry


Check out our Life at UVeye page to learn more about the employee experience.


UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply for this position

Field Service Engineer – PA
Operations Apply For This Job

About The Position

What are we about?



UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company.


At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities. 


We are looking for an experienced Field Service Engineer to join the US Operations Team in greater Philadelphia Area. We are scaling and this position requires travel across the US. As Field service engineer you will be working on-site, for deployments, routine maintenance, conducting site visits, monitoring schedules, designing customer site layouts, evaluating environmental impact, mitigating risk and ensuring compliance. running field operations, analyzing data, overseeing equipment maintenance, job planning, troubleshooting, and supporting overall project objectives. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, and diagnosing problems.


Here’s what you’ll be doing: 


  • New System Installation
  • Scheduling tasks at each job site 
  • Troubleshooting issues 
  • Performing emergency services 
  • Writing detailed technical reports 
  • Training others to use equipment 
  • Ensuring proper adherence to safety requirements in facilities
  • Designing Sites Layouts (CAD)
  • Performing maintenance work on schedule

Requirements

  • Minimum 4 years of experience as a Field Engineer / Field Technician or similar position, installation and deployment of a multidisciplinary product (Hardware & Software).
  • Experience with hands-on type of work (civil works, network and electrical wiring, mechanical assemblies).
  • Ability to write installation and maintenance procedures.
  • Basic knowledge with Linux based systems.
  • Basic networking knowledge.
  • Must be willing to travel up to 90% of the time.
  • Ability to work in a fast-changing environment.
  • Good verbal communication and interpersonal skills.
  • Required previous experience working with Autocad / Autodesk software (Both generate and reading drawings)
  • Must have a valid drivers license.


Bonus if you have:



  • Experience working in startup companies
  • Certified electrician diploma
  • Degree in Mechanical Engineering
  • Previous experience in product demonstration and training
  • Experience with CAD software
  • Experience in automotive industry


Benefits we offer:

  • Competitive Medical, Dental, Vision
  • Company 401k Match
  • 20 PTO days, Company paid holidays
  • Competitive wages with overtime over 40 hours
  • Career growth as we scale across the US


Check out our Life at UVeye page to learn more about the employee experience.


UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply for this position

Field Service Engineer – TN
Operations Apply For This Job

About The Position

What are we about?



UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company.


At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities. 


We are looking for an experienced Field Service Engineer to join the US Operations Team in greater Nashville Area. We are scaling and this position requires travel across the US. As Field service engineer you will be working on-site, for deployments, routine maintenance, conducting site visits, monitoring schedules, designing customer site layouts, evaluating environmental impact, mitigating risk and ensuring compliance. running field operations, analyzing data, overseeing equipment maintenance, job planning, troubleshooting, and supporting overall project objectives. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, and diagnosing problems.


Here’s what you’ll be doing: 


  • New System Installation
  • Scheduling tasks at each job site 
  • Troubleshooting issues 
  • Performing emergency services 
  • Writing detailed technical reports 
  • Training others to use equipment 
  • Ensuring proper adherence to safety requirements in facilities
  • Designing Sites Layouts (CAD)
  • Performing maintenance work on schedule

Requirements

  • Minimum 4 years of experience as a Field Engineer / Field Technician or similar position, installation and deployment of a multidisciplinary product (Hardware & Software).
  • Experience with hands-on type of work (civil works, network and electrical wiring, mechanical assemblies).
  • Ability to write installation and maintenance procedures.
  • Basic knowledge with Linux based systems.
  • Basic networking knowledge.
  • Must be willing to travel up to 90% of the time.
  • Ability to work in a fast-changing environment.
  • Good verbal communication and interpersonal skills.
  • Required previous experience working with Autocad / Autodesk software (Both generate and reading drawings)
  • Must have a valid drivers license.


Bonus if you have:



  • Experience working in startup companies
  • Certified electrician diploma
  • Degree in Mechanical Engineering
  • Previous experience in product demonstration and training
  • Experience with CAD software
  • Experience in automotive industry


Benefits we offer:

  • Competitive Medical, Dental, Vision
  • Company 401k Match
  • 20 PTO days, Company paid holidays
  • Competitive wages with overtime over 40 hours
  • Career growth as we scale across the US


Check out our Life at UVeye page to learn more about the employee experience.


UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply for this position

Field Service Engineer – TX
Operations Apply For This Job

About The Position

What are we about?



UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company.


At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities. 


We are looking for an experienced Field Service Engineer to join the US Operations Team in greater DFW Area. We are scaling and this position requires travel across the US. As Field service engineer you will be working on-site, for deployments, routine maintenance, conducting site visits, monitoring schedules, designing customer site layouts, evaluating environmental impact, mitigating risk and ensuring compliance. running field operations, analyzing data, overseeing equipment maintenance, job planning, troubleshooting, and supporting overall project objectives. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, and diagnosing problems.


Here’s what you’ll be doing: 


  • New System Installation
  • Scheduling tasks at each job site 
  • Troubleshooting issues 
  • Performing emergency services 
  • Writing detailed technical reports 
  • Training others to use equipment 
  • Ensuring proper adherence to safety requirements in facilities
  • Designing Sites Layouts (CAD)
  • Performing maintenance work on schedule

Requirements

  • Minimum 4 years of experience as a Field Engineer / Field Technician or similar position, installation and deployment of a multidisciplinary product (Hardware & Software).
  • Experience with hands-on type of work (civil works, network and electrical wiring, mechanical assemblies).
  • Ability to write installation and maintenance procedures.
  • Basic knowledge with Linux based systems.
  • Basic networking knowledge.
  • Must be willing to travel up to 90% of the time.
  • Ability to work in a fast-changing environment.
  • Good verbal communication and interpersonal skills.
  • Required previous experience working with Autocad / Autodesk software (Both generate and reading drawings)
  • Must have a valid drivers license.


Bonus if you have:



  • Experience working in startup companies
  • Certified electrician diploma
  • Degree in Mechanical Engineering
  • Previous experience in product demonstration and training
  • Experience with CAD software
  • Experience in automotive industry


Benefits we offer:

  • Competitive Medical, Dental, Vision
  • Company 401k Match
  • 20 PTO days, Company paid holidays
  • Competitive wages with overtime over 40 hours
  • Career growth as we scale across the US


Check out our Life at UVeye page to learn more about the employee experience.


UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply for this position

Field Service Engineer – West Coast
Operations Apply For This Job

About The Position

What are we about?


UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company.


At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities. 

We are looking for an experienced Field Service Engineer to join the US Operations Team on the West Coast. As Field service engineer you will be working on-site, for deployments, routine maintenance, conducting site visits, monitoring schedules, designing customer site layouts, evaluating environmental impact, mitigating risk and ensuring compliance. running field operations, analyzing data, overseeing equipment maintenance, job planning, troubleshooting, and supporting overall project objectives. Your technical expertise will assist our organization in increasing client satisfaction, improving efficiency, managing risk, and diagnosing problems.


Here’s what you’ll be doing: 



  • New System Installation
  • Scheduling tasks at each job site 
  • Troubleshooting issues 
  • Performing emergency services 
  • Writing detailed technical reports 
  • Training others to use equipment 
  • Ensuring proper adherence to safety requirements in facilities
  • Designing Sites Layouts (CAD)
  • Performing maintenance work on schedule

Requirements

What we’re looking for : 


  • Minimum 4 years of experience as a Field Engineer / Field Technician or similar position, installation and deployment of a multidisciplinary product (Hardware & Software).
  • Experience with hands-on type of work (civil works, network and electrical wiring, mechanical assemblies).
  • Ability to write installation and maintenance procedures.
  • Basic knowledge with Linux based systems.
  • Basic networking knowledge.
  • Must be willing to travel up to 70% of the time.
  • Ability to work in a fast-changing environment.
  • Good verbal communication and interpersonal skills.
  • Required previous experience working with Autocad / Autodesk software (Both generate and reading drawings)
  • Must have a valid drivers license.


Bonus if you have:


  • Experience working in startup companies
  • Certified electrician diploma
  • Degree in Mechanical Engineering
  • Previous experience in product demonstration and training
  • Experience with CAD software
  • Experience in automotive industry


Check out our Life at UVeye page to learn more about the employee experience.


UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply for this position

Full Stack Developer (Hybrid)
R&D Apply For This Job

About The Position

What are we about?



UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company.

We are looking for an experienced Full Stack Developer to join the US R&D in greater New Jersey area. This is a Hybrid role and is in our Teaneck office, 2-3 days a week. As a Full Stack Developer you will be a part of a team of highly talented and passionate developers, willing to give you the time and resources to become an integral part of UVeye’s R&D. UVeye is in the midst of some very exciting upgrades to its infrastructure, giving you the opportunity to take part in building the fundamental architecture of our systems. We encourage originality and entrepreneurship, and hope to give you the environment you need to grow.


Here’s what you’ll be doing:



  • Create and own end-to-end features for the company’s various web projects 
  • Maintain and improve code quality and stability
  • Lead cross-team technical design discussions on the application architecture, UI components, UX, back-end and third-party integration, and testing.
  • Lead and accompany new products and features, prototype to production
  • Collaborate with team members to define future technologies
  • Work cross functionally with Israel R&D team members with open communication
  • Work closely with customers to gather insights on how to improve the product

Requirements

What we’re looking for : 


  • Bachelor of Science in Computer Science, Computer Engineering, or related fields or equivalent experience.
  • Minimum 2 years as a Backend/Frontend/Full Stack Developer
  • Experience working with JavaScript frameworks such as Angular (preferred) React, Vue.js or similar.
  • Experience with Node.js
  • Familiarity with cloud infrastructure
  • Ability to thrive in a dynamic, rapidly changing environment and value end-to-end ownership of projects.


Bonus if you have:


  • Experience with Google’s Firebase
  • Experience with Python
  • Experience with Docker/Kubernetes
  • Experience with Flutter/Ionic/React Native


Check out our Life at UVeye page to learn more about the employee experience.

 

UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Apply for this position

Salesforce Developer / Administrator
Security & IT Apply For This Job

About The Position

What are we about?

UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company.


At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities. 


We are looking for an experienced Salesforce Developer / Administrator to join the US Team in greater New Jersey / New York Area.


Here’s what you’ll be doing: 

  • Design, develop, customize and maintain the company’s Salesforce system and methodology, and act as focal point for the company’s Salesforce ecosystem.
  • Track and analyze the company’s business processes to identify potential improvements and focus.
  • Generate visibility for management and other stakeholders by using data analysis and tools to create dashboards and reports.
  • Provide service and consulting to different teams to define and improve new and existing processes and procedures, suggest new tools, automations and integrations

Requirements

What we’re looking for : 


  • At least 2 years of experience as Salesforce system admin or similar.
  • Familiar with data analysis tools, proficient in Excel.
  • Excellent English.
  • Understanding of business processes and interfaces both internal and external.
  • Ability to lead cross-organizational projects and work with various business functions (Management, Sales, Finance, Operations, Technical Support, Product and more).
  • Excellent executioner with high interpersonal skills.
  • Ability to work well independently.
  • Proven analytical skills.


Bonus if you have:


  • Experience with development for Salesforce platform (Apex)
  • Experience with other business systems like ERP, BI


Check out our Life at UVeye page to learn more about the employee experience.

 

UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this position

Technical Customer Support Engineer Tier 2 – Remote
Product Apply For This Job

About The Position

What are we about?


UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..


Our people are the engine that runs this company


At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities.


We are looking for an experienced Tier II Customer Support Engineer to join the US R&D Team as a remote employee that must be located in the central time zone with potential business travel. The customer support engineer provides support to our team and customers about our products.


Here’s what you’ll be doing: 



  • Installation, upgrade and configuration of UVeye products
  • Actively update, maintain and monitor all aspects of computer networks
  • Diagnose and troubleshoot customer technical problems
  • Resolve internal technical issues in software
  • Be responsive to customer issues and provide guidance
  • Prepare documentation and reports on customer issues
  • Act as the initial point of contact for all computer and system related concerns from clients
  • Attend in person meetings with clients to analyze, troubleshoot and diagnose hardware problems
  • Incident management

Requirements

What we’re looking for : 


  • Minimum 3 years in as a Technical Tier II Support Engineer/ Sys-Admin/ QA
  • Experience with Linux OS, dockers, kubernetes
  • Excellent troubleshooting and analytical skills
  • Hardware and Software installation and integration
  • Deep knowledge and understanding in networking (e.g., TCP/IP, HTTP, DNS, DHCP)
  • Enthusiastic about customer support and a team player
  • Experience with cloud technologies and services (AWS, Azure, GCP)
  • Switches, routers, load balancers, application / network firewalls and similar technologies
  • Comfortable working in and assisting others through software, such as Zendesk, JIRA and Confluence
  • Able to tackle unexpected challenges
  • Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
  • Ability to prioritize and manage several projects efficiently with a high level of autonomy


Bonus if you have:


  • Experience working in startup companies 
  • Degree in Computer Science or related field
  • Scripting in Bash/Python
  • Deployment and workflow experience with automation tools such as Terraform and Helm


Check out our Life at UVeye page to learn more about the employee experience.


UVeye an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this position

Technical Tier 2 HW Support Engineer – OH
Product Apply For This Job

About The Position

What are we about?

 

UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..

 

Our people are the engine that runs this company

 

At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities.

 

We are looking for a Technical Tier 2 HW Support Engineer to join our growing US Team and provide system-level support to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers maintain the required high uptime. The Technical Support Engineer’s responsibilities include resolving network issues, configuring operating systems, hardware repair and replacement. Lead E2E ticket to resolution. To be qualified for this role, you should hold proven hands-on experience in support, troubleshooting, and diagnostics of multidisciplinary systems, Linux or similar certification is a plus. They will rely on you to provide timely and accurate solutions to their technical problems.

 

Here’s what you’ll be doing:

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
  • Traveling to customer site >90%, replacing HW modules, and validating system functioning as in specification.
  • Research and identify solutions to software and hardware issues
  • Travel to customer sites and resolve the issue. For the initial troubleshooting guide Tier 1 for basic troubleshooting. 
  • Diagnose and troubleshoot technical issues, ask customers targeted questions to quickly understand the root of the problem
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Ensure all issues are properly logged; Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals


Requirements

What we’re looking for:

  • Minimum 3 years experience in Field Service Engineer Support Role 
  • Proven hands-on experience in support, troubleshooting, and diagnostics of multidisciplinary systems, Linux, or similar certification.
  • Good understanding of digital cameras, electric components, computer systems, and other tech products.
  • Ability to diagnose and troubleshoot technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Willingness to travel for the job requirements

 

Bonus if you have:

  • Experience in stereoscopic calibration 
  • Certification in Linux
  • Bachelor’s degree in a technical field
  • Experience with startup companies


Check out our Life at UVeye page to learn more about the employee experience.

 

UVeye is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this position

Technical Tier 2 HW Support Engineer – PA
Product Apply For This Job

About The Position

What are we about?

 

UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..

 

Our people are the engine that runs this company

 

At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities.

 

We are looking for a Technical Tier 2 HW Support Engineer to join our growing US Team and provide system-level support to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers maintain the required high uptime. The Technical Support Engineer’s responsibilities include resolving network issues, configuring operating systems, hardware repair and replacement. Lead E2E ticket to resolution. To be qualified for this role, you should hold proven hands-on experience in support, troubleshooting, and diagnostics of multidisciplinary systems, Linux or similar certification is a plus. They will rely on you to provide timely and accurate solutions to their technical problems.

 

Here’s what you’ll be doing:

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
  • Traveling to customer site >90%, replacing HW modules, and validating system functioning as in specification.
  • Research and identify solutions to software and hardware issues
  • Travel to customer sites and resolve the issue. For the initial troubleshooting guide Tier 1 for basic troubleshooting. 
  • Diagnose and troubleshoot technical issues, ask customers targeted questions to quickly understand the root of the problem
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Ensure all issues are properly logged; Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals


Requirements

What we’re looking for:

  • Minimum 3 years experience in Field Service Engineer Support Role 
  • Proven hands-on experience in support, troubleshooting, and diagnostics of multidisciplinary systems, Linux, or similar certification.
  • Good understanding of digital cameras, electric components, computer systems, and other tech products.
  • Ability to diagnose and troubleshoot technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Willingness to travel for the job requirements

 

Bonus if you have:

  • Experience in stereoscopic calibration 
  • Certification in Linux
  • Bachelor’s degree in a technical field
  • Experience with startup companies


Check out our Life at UVeye page to learn more about the employee experience.

 

UVeye is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this position

Technical Tier 2 HW Support Engineer – TN
Product Apply For This Job

About The Position

What are we about?

 

UVeye is a computer vision tech start-up that develops automated inspection systems for vehicles, powered by artificial intelligence and proprietary hardware. Based in Tel-Aviv, we were founded in 2016 and our systems have been installed at 100+ sites including vehicle manufacturers, dealerships, rental companies, logistical centers, energy, financial, diplomatic, and other sensitive security facilities. Each day we are making an impact with technology by harnessing the power of AI to detect vehicle issues or security-related threats in the undercarriage before they cause fatalities. UVeye is in a transformational moment of our company journey – we’re gaining momentum and we’re very excited about the road ahead..

 

Our people are the engine that runs this company

 

At UVeye you’ll contribute to a vibrant culture built on shared values and work towards our mission to create a new standard in vehicle inspection. We foster amazing teams, care for our community and reward those who take action. We encourage everyone to bring their whole selves to work and grow together through development opportunities.

 

We are looking for a Technical Tier 2 HW Support Engineer to join our growing US Team and provide system-level support to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers maintain the required high uptime. The Technical Support Engineer’s responsibilities include resolving network issues, configuring operating systems, hardware repair and replacement. Lead E2E ticket to resolution. To be qualified for this role, you should hold proven hands-on experience in support, troubleshooting, and diagnostics of multidisciplinary systems, Linux or similar certification is a plus. They will rely on you to provide timely and accurate solutions to their technical problems.

 

Here’s what you’ll be doing:

  • Taking ownership of customer issues reported and seeing problems through to resolution
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues
  • Traveling to customer site >90%, replacing HW modules, and validating system functioning as in specification.
  • Research and identify solutions to software and hardware issues
  • Travel to customer sites and resolve the issue. For the initial troubleshooting guide Tier 1 for basic troubleshooting. 
  • Diagnose and troubleshoot technical issues, ask customers targeted questions to quickly understand the root of the problem
  • Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)
  • Provide prompt and accurate feedback to customers
  • Ensure all issues are properly logged; Prioritize and manage several open issues at one time
  • Prepare accurate and timely reports
  • Document technical knowledge in the form of notes and manuals


Requirements

What we’re looking for:

  • Minimum 3 years experience in Field Service Engineer Support Role 
  • Proven hands-on experience in support, troubleshooting, and diagnostics of multidisciplinary systems, Linux, or similar certification.
  • Good understanding of digital cameras, electric components, computer systems, and other tech products.
  • Ability to diagnose and troubleshoot technical issues
  • Familiarity with remote desktop applications and help desk software (eg. Zendesk)
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • Willingness to travel for the job requirements

 

Bonus if you have:

  • Experience in stereoscopic calibration 
  • Certification in Linux
  • Bachelor’s degree in a technical field
  • Experience with startup companies


Check out our Life at UVeye page to learn more about the employee experience.

 

UVeye is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Apply for this position

.