Join us.

UVeye is looking for a Customer Support Team Leader to build and lead a team of Customer Success Managers and Support Representatives, servicing UVeye's customers around the world.

Responsibilities

• Build and lead a team of Customer Success Managers and Support Representatives, guaranteeing customer satisfaction and handling support tickets, ensuring success of existing projects and POC’s, onboarding new customers, maintaining positive relationships with existing customers as well as handling renewals and upsells.
• Provide hands-on support for UVeye's clients in the Homeland security and Automotive fields, while communicating with internal teams to understand, troubleshoot, and resolve technical issues.
• Work closely with different departments in the company, such as QA and Operations.

• At least 2 years of experience leading a Customer Support/Success team from a B2B company.
• At least 4 years of experience in a Customer Support role.
• Working knowledge of customer service software, databases and tools (such as Salesforce, Zendesk, Jira).
• Experience working with Linux
• Excellent English.
• Strong client-facing and communication skills.
• Advanced troubleshooting and multi-tasking skills.
• Experience providing technical support for a multidisciplinary product – Advantage
• Previous experience building a Support team from scratch – Advantage.
• Experience with Docker, MongoDB, cameras, algorithms – Advantage.
• Programming/debugging skills – Advantage.

UVeye is looking for a highly creative Deep Learning Expert, to research and develop new applications of Computer Vision technologies.

Responsibilities

• Supervised and unsupervised training of deep neural nets on large and unique data sets.
• Solving complex Computer Vision problems.
• Full R&D cycle from problem definition to production grade implementation.

• At least 3 years of experience with Deep Learning and Computer Vision algorithms and frameworks.
• At least 3 years of experience with Python/C/C++ (Python – Advantage).
• Experience working on at least 2 major Vision problems (such as: Detection / Classifications / Semantic Segmentation / Tracking / Identification / Pose Estimation / Image Retrieval / OCR / Anomaly Detection).
• Relevant Degree.
• Comfortable in unexplored territory.
• Agility and multitasking.

UVeye is looking for an Internal Project Manager to assist in all aspects of the R&D’s department's work and performance. This is an opportunity to take part in defining and executing the strategy, as well as the day to day activities, of our R&D department, in a high paced and technological environment. In this role you will cooperate and communicate with stakeholders in the department and in the company and use your technical background to identify, define and execute processes, tasks and goals. You will conduct research and implementation of tools, procedures, automations and methodologies, and ensure the successful and timely execution of all R&D activities.

Responsibilities:

• Work with the VP R&D and members of the R&D department to define and improve new and existing processes.
• Meet with members of the department to hear their needs and suggestions.
• Investigate possible processes, tools and methodologies to improve the department’s work, prepare a plan for implementing them and present it to the VP R&D and other managers. Monitor and improve processes that were implemented.
• Track and analyze the execution of R&D activities and workflows.
• Communicate and coordinate R&D plans, activities, needs, and status to other departments and stakeholders within the company; Manage relationships with those departments and stakeholders to ensure good cooperation.
• Assist R&D managers in setting milestones, goals, and KPIs according to company strategy, and help the managers ensure their execution and achievement.
• Translate PRDs provided by the Product Management team into Epics and User Stories.     

• 5+ years of experience in SW engineering or related position (SW Project Manager / Project Delivery Manager / QA / SW Developer, etc.) from a technological hi-tech company.
• Excellent English.
• Ability to lead cross-organizational projects and work with various business functions (Management, Sales, Finance, Operations, Technical Support, Product and more).
• Excellent interpersonal and analytical skills.
• Excellent executioner with self-motivation, integrity and the ability to work independently.
• Experience as Scrum Master / Agile Coach / R&D Project Manager / Release Manager - Big Advantage.
• Experience from a Machine Learning / Computer Vision company - Advantage.
• Experience with On-Premise systems - Advantage. 

UVeye is looking for a System Architect to join our R&D department.

Responsibilities:

• Create and refine system architecture for inspection systems.
• Design and break down system architecture for HW, Optical and SW components.
• Identify system requirements and limitation.

• At least 3 years of experience as a System Architect.
• SW development background.
• Excellent English.
• Experience with multidisciplinary (SW-HW) systems - Advantage.
• Experience with optical systems - Advantage.
• Experience with algorithmic systems - Advantage.
• B.Sc. Degree in Computer Science or Electrical Engineering- Advantage.
• Good executioner with excellent communication (verbal and written) and interpersonal skills.

UVeye is looking for a Global Marketing Communications Manager to join our Marketing team.

Responsibilities:

• Manage all aspects of external and internal communications: creating and executing a communications strategic plan, developing and managing internal platforms and tools, owning executive communication and facilitating change management processes. 
• Plan and own the global conference plan - plan and deliver production efforts in the automotive and security industry events.
• In charge of events budget while measuring performance and ROI.
• Define an external communications strategy and liaise with PR agencies and consultants around the world.
• Work in conjunction with Executive Leadership Team to support all external presentations and define tactical messaging per event.
• Design and deliver communication plans for company wide programs.
• Manage company internal messaging and newsletters.

•  At least 4 years of hands on experience at a B2B global company in similar roles. 
• B2B conference experience – booth and communications planning, ideation, production and management.
• Experience with budget control in high profile events and conventions.
• Hands on experience in corporate and marketing communications and writing marketing material.
• Ability to liaise with Public Relation firms, keep track of publications and gather internal communication strategy before handing press releases over to the chosen professionals.
• Acquaintance with web-based communication platforms, tools and technologies.
• Ability to create creative content independently in a fast paced environment.
• English at mother tongue level. Additional languages- advantage.
• Proven track record of attending and leading events in the automotive and/or AI industry - advantage.  

UVeye is looking for a passionate, technical and highly motivated Product Manager to join our elite product team.

Responsibilities:

As a product manager, you will be involved in all development process aspects of UVeye's wide range of automotive products, from market research, wire-framing, high-end mock-ups and prototyping ─ to launch.

You will work closely with the company's R&D teams, UX/UI designers and stakeholders and will be in charge of product quality and overall user experience.

• Previous working experience as a Product Manager for at least 4 years (Both Outbound & Inbound) in a large company or startup (50+ employee)
• Experience with B2B products.
• Commercial background and experienced in customer facing.
• Ability to manage tasks according to set priorities, multi-task and meet deadlines.
• High level of English, both verbal and written
• Eager to learn and to evolve.

Advantages:

• Experience working with complex systems (combined hardware and software).
• Knowledge of and passion for the automotive industry.
• Degree or basic knowledge of auto mechanics and/or machine learning.
• Eye for pixel-perfect design.
• Prior experience as a Software Developer.