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How Automatic Inspection Can Simplify Collision Claims

February 27, 2020

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After an auto accident, collision shops and insurance companies would want to equip themselves with the best tools and technology in order to save both time and money. The two parties may have different agendas and espouse potentially different points of view but there are some great solutions to bridge those gaps.

The reason for differences  lies on non accurate damage assessment. In accidents where insurance companies are involved, they are typically the ones paying the repair shops for their efforts. In some extreme cases, collision or repair shop may exaggerate the damage to a vehicle to a consumer or insurance company in order to maximize their revenue, while insurers will always attempt to responsibly resolve a claim in the most economical way possible.   

Objective sources of truth using technology can create a win-win situation for all sides.

UVeye Provides Objective Vehicle Analysis

UVeye has an impartial solution to improve the relationship and source of data for all sides. Its automated scanning devices and deep learning algorithms detect anomalies in the vehicle’s appearance and alert the user. Atlas, the flagship offering of UVeye’s automotive solutions, performs 360-degree scans of a vehicle to detect dents, scratches, color bumps, gaps, and flushes. It can quickly and easily determine the extent of the damage from an accident and objectively report it, ensuring accuracy that will satisfy both parties. It can also compare the claim to past claims with similar damage to provide the customer with greater comfort they are being treated fairly. 

Atlas takes a series of high-resolution pictures of the vehicle and identifies and marks all imperfections or other issues, providing a list of all of the issues detected.

While Atlas can examine the vehicle’s exterior for damage, UVeye’s Helios can check for any damage under the vehicle as well. This is important because in many cases, visual images of the exterior of the vehicle do not convey the extent of potential structural damage. Helios uses high-resolution cameras to create a 3D model of a vehicle’s undercarriage in seconds, making the process of checking underneath the car much easier and faster. 

The UVeye technology enables adding a cost estimation element to accompany each damage detection what can increase the level of objectivity.

UVeye Drives More Productivity & Better Outcomes

According to Bodyshopbusiness, the average collision repair bill is $2,330, while a substantial amount of that is down to diagnostics. We expect that much of that time is spent diagnosing damage that UVeye’s technology can handle much more efficiently.  Placing technology at the exact point of inefficiency in manual processes like physical evaluation is the hallmark of what UVeye’s technology can help repair shops accomplish. 

Utilizing Uveye’s automated vehicle inspection systems, these shops could inspect vehicles four times faster, utilizing labor efficiency to deal with more important tasks and increasing productivity. With employees spending less time on low value-added activities, they can spend more time optimizing complicated repairs and working towards superior customer outcomes.

Despite their best efforts, human employees of repair shops may misdagnose damage, resulting in unsatisfied customers and exposing the repair shops to potential liability. Repair shops that use UVeye’s technology can also memorialize the condition of the cars before and after repair to ensure that events that occur once the car is released to the customer do not inadvertently fall back on the repair shop to address.

UVeye Helps Insurance Companies and Repair Shops

Both insurance companies and collision shops can benefit from UVeye’s automatic vehicle inspection. UVeye’s technology eliminates uncertainty and errors while driving better outcomes through lower cost, less time, and more productivity. As a result, consumers and insurers can be more confident they are being treated fairly when repair needs arise, and repair shops can confidently outsource low value-added activities and concentrate their efforts on ensuring the best possible outcome for their customers.

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