The way customers buy cars has changed, and probably forever. Rather than spending hours browsing car lots to find the perfect vehicle, shoppers are increasingly spending their time online to narrow down their selection. On average, shoppers spend around 14 hours online researching to find the right vehicle, according to Cox Automotive. Ultimately, many of those shoppers would buy a car sooner if online car sales are an option.
Technology exists to excel past the standard MPI checklist and also save the advisors time during the initial walk-around while keeping customer satisfaction high. With UVeye’s AI-based vehicle inspection technology, the multi-point inspection has gone from basic to mind-blowing. Three systems are available that can be implemented for outstanding inspections and enhanced security and sales at the service department.
With the spread of coronavirus forcing people to work from home for their safety and health, there are many challenges when operating a business from a distance. Not all employers recognize this transformation as positive, while managers oppose this verdict due to the difficulties in controlling remote workers and their productivity. At UVeye, we are in a unique position to see the practical impact in real-time.
Glenn Hemminger joins UVeye as managing director of North American Operations, and Bob Rich will be the North American sales director. The company recently announced plans to establish new offices in Ohio and New York and expects to open production and warehouse facilities in the U.S. next year.
The company plans to open sales and product development offices in Ohio and New York within the next four months, is assembling a team of regional sales representatives and also is exploring various North American locations for production and warehouse facilities in 2021.
Many businesses are struggling in light of the current COVID-19 pandemic amid lockdowns in countries all around the world. With more people staying at home and far fewer people traveling than in years past, travel-related businesses have been among the hardest hit. Even large corporations, like airlines, have found themselves in financial trouble.
UVeye is offering to equip health-related fleet operators with vehicle-inspection equipment on a not-for-profit basis during the current COVID-19 crisis. Ambulance and police fleets, as well as delivery services for food and medical equipment, all would be eligible for assistance.
There are over 47,000 used car dealerships in the US alone, and while the amount of vehicles sold is going up (39.4 million in 2018), there is a constant need to ensure customer trust and maintain a good reputation.
It is clear that during times of emergency our society still needs functioning vehicles to take workers to hospitals and goods to grocery stores. Fleets need to keep working and fulfilling important demands while keeping personnel safe at all times.
After an auto accident, collision shops and insurance companies can become adversaries. The two parties may have different agendas and espouse potentially different points of view.